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Is your merchandise new or used?
What forms of payment do you accept?
Do you ship internationally?
How quickly do you ship orders out?
Do you combine shipping?
I'm not getting a combined total / The shipping total seems to be very high, what do I do?
Have you been in business long?
There's an item that I need a larger quantity of, can you get more?
Are any of your new items made in the USA?
Do you sell anywhere else online?


Is your merchandise new or used?
We offer a wide range of items including handmade,new, used, and vintage items. Check the item description to be sure of the item's age and condition.

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What forms of payment do you accept?
We currently accept Paypal, and Money Orders. We can also accept cashiers check.

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Do you ship internationally?
We currently do not ship internationally. TIf you are in a U.S. owned territory, contact us. There are some we will ship to and a few we currently do not ship to. Email us before you order to be sure. Also, we are able to ship some items to some countries. Email us to find out more.

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How quickly do you ship orders out?
We strive to get all orders out within 1 - 2 BUSINESS days after your payment clears. Some orders even go out the same day. Orders may take an extra day or two to ship in peak seasons, such as Christmas. Please be aware that echecks take several days to clear. Some money orders will have to be deposited and wait for clearance. USPS money order usually ship right away. A business day is Monday - Friday - 9 a.m. - 5 p.m. EST. for us. We do not ship on holidays and weekends.

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Do you combine shipping?
Yes! We are happy to combine shipping on any items being shipped together to one address. The only times we do not combine shippng is in the case of large items that cannot ship together, or if a customer pays for items through Paypal separately. Paypal charges a fee for every transaction, so we cannot combine items if they are not paid for together in one payment. If the checkout doesn't give you a combined total, email us before you pay so that we can try to get your invoice fixed.

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I'm not getting a combined total / The shipping total seems to be very high, what do I do?
There is often glitches in these checkouts, where some items simply won't combine, or where the items shipping amounts will not combine correctly, no matter what anyone does. If the total seems very high, or won't combine, please contact us before paying, and we will look into it. If the total seems too high, please don't just assume that it is on purpose and that are doing it to try to gouge you. That is not the case. We keep our shipping prices as reasonable as we can. It may be that the checkout didn't combine your items correctly. Some items are just heavier than they look! Contact us first and we'll see what the situation is.

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Have you been in business long?
Yes! A LONG time! Over 25 years! We have had several stores and have sold on ebay for years. You can rest assured that you are dealing with experienced sellers, who will handle your order in a professional way.

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There's an item that I need a larger quantity of, can you get more?
Well that depends on what it is. Contact us and we'll let you know if we have more or can get more.

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Are any of your new items made in the USA?
Yes! We handcraft many of our items! Just check the description. We always try to make sure we tell in the description if we've handmade the item.

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Do you sell anywhere else online?
Yes. We sell on ebay under the id blackwatertrading. We also sell on etsy.com.

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Last Updated: 15 Aug 2012 20:43:43 PDT home  |  about  |  terms  |  contact
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